Think of it as having me embedded on your team for a flat monthly rate. You submit requests through Slack or your project board — I work through them one at a time in priority order. Most requests are delivered within 48 hours. You get senior-level creative direction without the overhead of a full-time hire.

You can pause your subscription anytime with 30 days' notice. When you unpause, your rate stays locked for 6 months. No rollover gimmicks — just pause when you're slow, restart when you need me.

Retainer clients are typically onboarded within 3–5 business days. Project work kicks off within 1–2 weeks depending on my current pipeline. If you're on a tight timeline, let me know — I can usually accommodate rush delivery.

Me. That's the whole point. Every asset — from strategy to final render — comes from a senior creative director with 17 years of experience. I don't delegate to juniors. On rare occasions for highly specialized needs (3D, custom dev), I'll bring in a vetted collaborator, but I remain your single point of contact and quality gate.

Absolutely. Many clients run on a monthly retainer for ongoing needs and add standalone projects for bigger initiatives like a rebrand or launch campaign. Retainer clients get priority scheduling on project work.

On retainer: I refine until you're satisfied — that's the point of having me on call. On project work: I include two formal revision rounds in every scope. Additional rounds are available, but in practice, the async review process (Loom + Frame.io) means we usually nail it in two.

Yes — roughly 40% of my clients are outside North America. I structure my days to overlap with key time zones and default to async communication (Loom, Slack, Frame.io) so projects move regardless of where you are.

No hard feelings. Pause or cancel with 30 days' notice. Your rate is locked for 6 months if you come back. I'd rather you pause than burn budget you don't need to spend.